Application
This unit describes the skills and knowledge required to receive, process, and store workplace information and maintain information systems. It also includes the maintenance of records management systems.
The unit applies to individuals who perform a variety of routine tasks in the workplace, using a limited range of practical skills and fundamental knowledge of information and information systems in a defined context, under direct supervision or with limited individual responsibility.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
1. Collect information | 1.1 Confirm task requirements 1.2 Collect physical and digital information items 1.3 Allocate time and date of receipt to relevant information items 1.4 Apply organisational policies and procedures relating to security and confidentiality in handling information |
2. Process workplace information | 2.1 Enter metadata applying to information items into relevant system according to organisational policies and procedures 2.2 Collate and distribute information according to task requirements |
3. Manage information systems | 3.1 Maintain information and relevant classification system according to organisational policies and procedures 3.2 Identify and dispose of inactive unpublished information items or deaccession published information items according to organisational policies and procedures 3.3 Create new files of unpublished information materials according to organisational policies and procedures 3.4 Update registration, accessioning, classification and index systems according to organisational policies and procedures |
Evidence of Performance
The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:
receive and process three pieces of workplace information according to organisational policies and procedures.
In the course of the above, the candidate must:
record and document information accurately
store, classify and maintain information materials.
Evidence of Knowledge
The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:
organisational policies and procedures relating to collecting and processing workplace information
key aspects of organisational information items management systems and security and confidentiality procedures.
Assessment Conditions
Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.
This includes access to:
examples of workplace information systems.
Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
Foundation Skills
Reading | Recognises and interprets textual information to complete tasks according to organisational policies and procedures |
Writing | Records simple and routine content using an established format to organise information |
Oral Communication | Uses listening and questioning skills to clarify and adhere to requirements |
Numeracy | Comprehends basic mathematical measurements relating to times and number sequences |
Self-management | Follows clearly defined instructions and monitors own progress to achieve timelines |
Technology | Uses digital technologies regarding data entry and retrieval |
Sectors
Technical Skills – Information Services